Explore Tanzania, located at Roggestraat 111, 7311 CC in Apeldoorn, is responsible for the processing of personal data as shown in this privacy statement.
Your privacy is very important to us and we ensure the personal data you share with us is treated with care. We’re happy to explain how we do this in this privacy statement. If you still have questions about how we handle personal data and / or cookies, you can contact us via firstname.lastname@example.org.
Personal data that Explore Tanzania processes
We process your personal data because you use our services and / or because you provide this data to us yourself. We may process the following personal data, depending on the product or service you purchase:
Request travel advice
When you request travel advice, you share your first name, last name, e-mail address, number of people, age of your children, telephone number, budget, preferred contact date, preferred contact time and explanation of the travel party and the details of the trip with us. Thanks to this data, we can provide travel advice that meets your wishes, and we are then able to contact you about this advice. The travel advice is stored in the Explore Tanzania content management system. The request for travel advice is also registered anonymously in Google Analytics, purely for analysis purposes.
Sign up for our newsletter
When you sign up for our newsletter, your first name, last name, e-mail address, preferred setup and relationship with Explore Tanzania will be saved. This information is processed by Mailchimp, the e-mail marketing software with which we send our newsletter and e-mail communication. The data is used to address you and to send e-mail communication. The registration for the newsletter is also registered anonymously in Google Analytics, purely for analysis purposes.
Request a brochure
When you request the brochure, your first name, last name, e-mail address and address details are stored. This information is processed by Mailchimp, the e-mail marketing software with which we send our e-mail communication. The data is used to communicate with you and to send you the brochure by post. The request for the brochure is also registered anonymously in Google Analytics, purely for analysis purposes.
Book a trip
When you actually book a trip, the travel date, travel sum, number of participants, travel insurance information, cancellation insurance and first name, last name, insert, call sign, date of birth, nationality, street name, house number, zip code, city, country, phone number, mobile telephone number, e-mail address, passport number, expiration date of passport, stay-at-home number and dietary requirements of the main booker and fellow travelers saved. This data is processed by an Explore Tanzania employee. This information is necessary for booking a trip and communicating with the main booker. Booking a trip is also registered anonymously in Google Analytics, purely for analysis purposes.
Special and/or sensitive personal data
Our website and / or service doesn’t intend to collect data about website visitors under the age of 16 unless they have the permission of their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities in order to prevent data about children being collected without parental consent. If you think that we have collected personal information about a minor without that permission, please contact us at email@example.com, we’ll delete this information.
Temporary data storage by Explore Tanzania
After you’ve purchased a product or service from Explore Tanzania, you’ll remain in our customer base for a maximum of 3 years so that we can inform you about changes to our products or services. Of course you can unsubscribe here. If you’ve registered for our newsletter, we’ll delete data after it has been inactive for a year. The retention period of data depends on the purpose for which we received or collected the data and on legal obligations to store data. For that reason, we retain permission for data processing for at least 5 years. If you have any questions about this, you can contact firstname.lastname@example.org.
Sharing of personal data with third parties
We share your personal data with business partners and third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to guarantee the same level of security and to safeguard the confidentiality of your data. We remain responsible for these processes.
We use the following suppliers who process personal data on our behalf, with whom each processing agreement has been concluded: Site Spirit, Google and Mailchimp.
We’ve entered into a processor agreement with Google. The data that we collect in Google Analytics is made anonymous and encrypted. The so-called “sharing of data” with Google is off. Finally, we don’t use the Analytics cookies in combination with other Google services.
View, correct or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Explore Tanzania and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to email@example.com.
To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make your passport photo, MRZ (the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.
We would like to point out that you have the option to file a complaint with the National Data Protection Authority.
How your personal data is protected
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact us via firstname.lastname@example.org.
We have taken the following measures to protect your personal data:
• Our employees’ servers and devices are equipped with current security software, such as a virus scanner and firewall.
• We only send your data via secure internet connections (TLS, formerly SSL). You can see this on the address bar “https” and the padlock.
• All employees of Explore Tanzania who have access to personal data are trained to handle your data with care.
• DKIM and SPF are internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.